There are currently 4 members of the 5th generation of James CRAFT & Son, Inc. who have joined the company full-time over the last 5 years. Jessica, Steven, James and I meet on a monthly basis to discuss our family involvement and any improvements or changes we would like to see within the organization. We recently decided to compose a mission statement for the company. It was presented to the current management team and the following statement was officially adopted on January 21, 2013…

James CRAFT & Son, Inc. is a family owned and managed company with a proud heritage, whose mission is to be the leading provider of superior mechanical systems and services, through quality CRAFTsmanship, committed customer service and professional solutions.

Although a formal mission statement was never adopted prior to this, we didn’t have much trouble coming up with something. The company has been operating with these values in mind for more than 112 years. Through our conversations, we wanted to make sure we created a mission statement that accurately highlighted and exemplified our company for the past, present, and future.